Sales Support and Development Manager Benelux

• Enjoy high autonomy and strong growth opportunities.
• Completive salary and reward structure

About Our Client

A long-established, globally recognized manufacturer of innovative outdoor and garden equipment with a strong focus on sustainability and technological advancement. They operate across consumer and professional segments and emphasize efficiency, quality, and continuous improvement across their supply chain and customer experience.

Job Description

• Lead and manage teams across customer service, supply chain, marketing operations, and product support across Benelux market
• Optimize processes and improve collaboration between internal departments
• Oversee the full order-to-delivery process and inventory management
• Monitor and improve KPIs, SLAs, and overall customer satisfaction
• Manage demand planning, forecasting, and logistics follow-up
• Coordinate claims, returns, service requests, and invoicing
• Act as key contact for factories, supply chain partners, and internal stakeholders
• Travel between Belgium and NL offices with spending half of your time in each office

The Successful Applicant

• Proven experience in customer service, supply chain, and operational processes
• Strong leadership skills with the ability to coach and connect teams
• Skilled in process improvement and driving efficiency
• Experienced with ERP/CRM systems and data analysis (Excel)
• Fluent in Dutch and English (French is a plus)
• Resilient, organized, and able to prioritize in a fast-paced environment

What’s on Offer

• Challenging and varied role in an international environment
• Opportunity to lead cross-functional teams and drive impact
• Competitive salary and benefits package
• Hybrid working model
• Laptop and phone provided
• Good pension scheme
• Staff discount on products