Inside Sales (German-Speaking)

• Career Development and Learning Opportunities
• International and Supportive Work Environment

About Our Client

Our client is an international company specializing in high-quality air filtration products, committed to customer satisfaction and providing tailored solutions through a professional and supportive Inside Sales team.

Job Description

• Handle technical, commercial, and logistical inquiries from German-speaking customers.
• Manage incoming and outgoing calls and emails, ensuring clear and prompt communication with German-speaking customers.
• Collaborate with internal departments (Order Entry, Logistics, Finance) for timely and accurate deliveries.
• Create and activate customer accounts on AFPRO Online.
• Manage customer returns, complaints, and issue resolution efficiently.
• Continuously work on service improvement to enhance customer satisfaction.
• Maintain accurate records in CRM of customer interactions, orders, and service requests.

The Successful Applicant

Experience: Any customer service, telephone sales, or consultative selling experience is a plus.

Languages: Fluent in German (spoken and written) and good command of English.

Technical Skills: Familiarity with CRM systems, Power BI, and AX software is a plus.

Soft Skills:

• Strong communication and active listening skills
• Service orented and customer-focused
• Excellent problem-solving abilities and adaptability
• Team player who collaborates effectively
• Highly accurate and detail-oriented

What’s on Offer

• Dynamic and supportive team environment
• Opportunities to gain experience in a reputable international company
• Competitive salary and benefits package
• Positive and inclusive workplace culture

Tagged as: sales