Customer service representative

• You will become part of a large international organization
• You will have opportunities to develop yourself within the role.

About Our Client

The company is an international organization operating in a dynamic, industrial environment where performance, quality, and reliability are key. It is known for its strong market presence, collaborative culture, and continuous focus on innovation and customer-centric solutions.

Job Description

• Manage the full order lifecycle, including order entry, processing, tracking, and invoicing.
• Act as the main point of contact for customers, handling inquiries, requests, and satisfaction issues
• Coordinate with warehouses, production sites, and logistics partners to ensure timely deliveries
• Maintain accurate customer data and generate reporting on sales order management
• Handle customer complaints end-to-end and collaborate closely with internal stakeholders to resolve issues

The Successful Applicant

• Strong experience in customer service, order management, or account coordination
• Excellent communication skills with the ability to manage relationships effectively
• Detail-oriented with strong administrative and organizational skills
• Proactive problem-solver with a customer-centric mindset
• Comfortable working in a dynamic, international environment with multiple stakeholders.
• Speaks fluent English, Dutch, and German or French.

What’s on Offer

• Competitive salary with attractive benefits package
• Hybrid working and flexible hours
• Opportunities for personal development and career growth
• Collaborative and international working environment.