Technical Account Manager – Solar

• A chance to work within a global organization
• Clear career growth potential

About Our Client

A global leader in smart energy solutions for commercial and home roof systems. World-class engineering and global experience, they have developed a smart inverter solution that has revolutionised the profitability and efficiency of power generation and management in photovoltaic systems.

Job Description

• You are a key point of contact for defined accounts and locations for internal departments such as service, logistics or sales
• You will work closely with technical support to solve (escalated) problems and to process and further develop proactive activities
• You will be in charge of developing tailor-made customer service solutions to support strategic customer goals and intensify cooperation
• You ensure that customers are regularly trained and meet the required qualifications
• Regular creation and presentation of account analyses to optimise processes and products
• You will work closely with Technical Support and Sales

The Successful Applicant

• Committed and responsible personality with completed subject-specific studies in Electrical/Electronics Technologies, or comparable qualifications
• You have a high affinity for photovoltaics and have several years of experience in service, customer service or customer care
• You are customer-oriented, communicative and can convince complex facts and convey them in an understandable way.
• Always remain friendly to customers, colleagues and partners according to the situation
• You have mastered all common Microsoft Office products and can use them safely
• You have a good command of both Dutch and English
• Willingness to travel occasionally for customer or site visits

What’s on Offer

• Competitive salary package based on experience
• Travel reimbursement
• A high degree of responsibility and independent work
• Numerous further education measures/training courses
• A highly motivated team
• Hybrid working conditions

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